Notes on Complaint Handling for Managers

Title: en_US Notes on Complaint Handling for Managers
Description: en_US Note: This document was compiled for the MIT Sloan Negotiation and Conflict Management course 15.667 in 2002.
Creator: Rowe, Mary
Date: 2024-08-27T00:31:57Z
Date Available: 2024-08-27T00:31:57Z
Date Issued: 2002
uri: https://hdl.handle.net/1721.1/156398
Language: en_US en_US
Publisher: en_US MIT Sloan School of Management website
Subject: en_US complaint handling, complaint handlng for managers
Type: en_US Learning Object
Identifier: en_US Mary Rowe, "Notes on Complaint Handling for Managers," https://mitsloan.mit.edu/shared/ods/documents?PublicationDocumentID=4018.

Item sets: I. The Functions, Standards of Practice, and Professional Values of Organizational Ombuds