Systems for Dealing with Conflict and Learning from Conflict—Options for Complaint-Handling: An Illustrative Case

Title: Systems for Dealing with Conflict and Learning from Conflict—Options for Complaint-Handling: An Illustrative Case
Creator: Bloch, Brian; Miller, David; Rowe, Mary
Subject: ombuds office, complaint-handling, complainant, ombudsman, conflict management system
Publisher: Harvard Negotiation Law Review
Date: 2024-09-03T22:11:24Z; 2024-09-03T22:11:24Z; 2009
Type: Preprint
Format: application/pdf
Identifier: https://hdl.handle.net/1721.1/156662; Brian Bloch, David Miller, and Mary Rowe,“Systems for Dealing with Conflict and Learning from Conflict—Options for Complaint-Handling: An Illustrative Case,” Harvard Negotiation Law Review 14 (2009): 239-247.
Language: en_US